Terms and conditions 

Welcome to Yettyhairs. By accessing or using our website, Yettyhairs.com, or purchasing our products and services, you agree to be bound by these Terms and Conditions (“Terms”).

Please read these Terms carefully before using our website or placing an order. We reserve the right to update or amend these Terms from time to time. Any changes will be posted on this page, and we encourage you to review them regularly.

1. Website Use

Access to our website is provided on a temporary basis. We reserve the right to modify, suspend, restrict, or withdraw any part of the website or its services without prior notice.

We do not guarantee that the website will always be available or operate without interruption. We will not be liable if the website becomes unavailable for any reason or for any period of time.

2. Terms of Sale

By placing an order through www.yettyhairs.com, you are making an offer to purchase the selected product(s), subject to these Terms and product availability.

When placing an order, you confirm that:

• You are at least 18 years old.
• All information provided to us is accurate and complete.
• You are authorised to use the credit or debit card used for payment.
• Sufficient funds are available to complete the transaction.

All orders are subject to product availability and confirmation of the applicable price.

Payment Security

Yettyhairs is responsible for processing card transactions made through our website. Payments are processed by Shopify .

All payment information is entered through a secure payment page and transmitted using SSL encryption to help protect your personal and payment information.

Pricing Errors

Although we make every reasonable effort to ensure that product descriptions, details and prices displayed on our website are accurate, errors may occasionally occur.

If we identify an error in the price of an item you have ordered, we will contact you as soon as reasonably possible. You will then have the option to:

• Confirm your order at the correct price; or
• Cancel your order.

If we are unable to contact you, we will treat the order as cancelled. If payment has already been made, you will receive a full refund.

Delivery Delays

Delivery times may vary depending on product availability and circumstances outside our control. Any stated delivery times are estimates and may be affected by postal delays, courier delays or events beyond our reasonable control (“force majeure”).

3. Refunds and Exchanges

Due to the nature of our products, all sales are final and refunds are not available.

However, we may accept an exchange or provide store credit where the requirements below are met.

If you are unhappy with your purchase, you may request an exchange for another product of equal value or store credit.

Return Shipping

All shipping, handling and money-transfer costs associated with an exchange are the customer's responsibility.

We strongly recommend using a tracked courier service that provides delivery confirmation. Yettyhairs will not be responsible for packages lost during return shipping.

The returned product must be received by us before an exchange can be processed.

We reserve the right to refuse an exchange if any of the above conditions are not satisfied.

4. Pricing and Currency

All product prices are displayed in United Kingdom (£) unless otherwise stated.

Prices may be converted into other currencies for your convenience. Currency exchange rates and the cost of international products or services may fluctuate, meaning the converted price may change.

We make every reasonable effort to ensure that advertised prices are accurate. If a pricing error occurs, we will notify you by email and explain the applicable correction.

5. Product Availability

We make every effort to ensure that the products displayed on our website accurately reflect current availability.

If a product becomes unavailable after you have placed an order, we will contact you by email and provide you with the following options:

• Wait for the product to become available, with an estimated delivery date; or
• Cancel the order and receive a full refund to the original credit or debit card used for payment.

6. Delivery

UK Delivery

• Express Delivery: 1–2 days
• Standard Delivery: 3–5 working days
  

• Terms and Conditions

   

  Welcome to Yettyhairs. By accessing or using our website, www.yettyhairs.com, or purchasing our products and services, you agree to be bound by these Terms and Conditions (“Terms”).

  Please read these Terms carefully before using our website or placing an order. We reserve the right to update or amend these Terms from time to time. Any changes will be posted on this page, and we encourage you to review them regularly.

  1. Website Use

  Access to our website is provided on a temporary basis. We reserve the right to modify, suspend, restrict, or withdraw any part of the website or its services without prior notice.

  We do not guarantee that the website will always be available or operate without interruption. We will not be liable if the website becomes unavailable for any reason or for any period of time.

  2. Terms of Sale

  By placing an order through www.Yettyhairs, you are making an offer to purchase the selected product(s), subject to these Terms and product availability.

  When placing an order, you confirm that:

  • You are at least 18 years old.
  • All information provided to us is accurate and complete.
  • You are authorised to use the credit or debit card used for payment.
  • Sufficient funds are available to complete the transaction.

  All orders are subject to product availability and confirmation of the applicable price.

  Payment Security

  Yettyhairs is responsible for processing card transactions made through our website. Payments are processed by Shopify.

  All payment information is entered through a secure payment page and transmitted using SSL encryption to help protect your personal and payment information.

  Pricing Errors

  Although we make every reasonable effort to ensure that product descriptions, details and prices displayed on our website are accurate, errors may occasionally occur.

  If we identify an error in the price of an item you have ordered, we will contact you as soon as reasonably possible. You will then have the option to:

  • Confirm your order at the correct price; or
  • Cancel your order.

  If we are unable to contact you, we will treat the order as cancelled. If payment has already been made, you will receive a full refund.

  Delivery Delays

  Delivery times may vary depending on product availability and circumstances outside our control. Any stated delivery times are estimates and may be affected by postal delays, courier delays or events beyond our reasonable control.

  3. Refunds and Exchanges

  Due to the nature of our products, all sales are final and refunds are not available.

  However, we may accept an exchange or provide store credit where the requirements below are met.

  If you are unhappy with your purchase, you may request an exchange for another product of equal value or store credit, provided that:

  • The item is returned within 72 hours of recorded receipt.
  • The item has not been worn or used.
  • The item has not been styled, cut or altered.
  • The lace or hair has not been cut.
  • No glue, styling products or other hair products have been applied.
  • The product remains in its original condition.

  Return Shipping

  All shipping, handling and money-transfer costs associated with an exchange are the customer's responsibility.

  We strongly recommend using a tracked courier service that provides delivery confirmation. Yettyhairs will not be responsible for packages lost during return shipping.

  The returned product must be received by us before an exchange can be processed.

  We reserve the right to refuse an exchange if any of the above conditions are not satisfied.

  4. Pricing and Currency

  All product prices are displayed in United kingdom (£) unless otherwise stated.

  Prices may be converted into other currencies for your convenience. Currency exchange rates and the cost of international products or services may fluctuate, meaning the converted price may change.

  We make every reasonable effort to ensure that advertised prices are accurate. If a pricing error occurs, we will notify you by email and explain the applicable correction.

  5. Product Availability

  We make every effort to ensure that the products displayed on our website accurately reflect current availability.

  If a product becomes unavailable after you have placed an order, we will contact you by email and provide you with the following options:

  • Wait for the product to become available, with an estimated delivery date; or
  • Cancel the order and receive a full refund to the original credit or debit card used for payment.

  6. Delivery

• Delivery Times

• 
  

  UK Delivery 

• Delivery Times

  • Express Delivery: 1–2 working days
  • Standard Delivery: 3–5 working days
  • Customized Wigs: Estimated 16 working days

  Please note that Express and Standard Delivery times apply only to wigs that are currently available for shipping.

  Delivery times are estimates and are not guaranteed.

• 
  

  International Delivery

  International Delivery Times

  • Standard International Delivery: 5–7 working days
  • DHL Express: 3–5 working days

  Please note that Standard International and DHL Express delivery times apply only to wigs that are currently available for shipping.

  Delivery times are estimates and are not guaranteed.

  Delivery times are estimates and may vary depending on circumstances outside our control.
  

  For further information, please refer to our Delivery Information page.

  7. Privacy

  Our Privacy Policy explains how we collect, use and process your personal information.

  By using our website, you acknowledge and consent to the processing of your information in accordance with our Privacy Policy.

  You confirm that any personal information you provide is accurate and up to date. You are responsible for keeping your account information accurate and notifying us of any necessary changes.

  8. Complaints

  If you have a complaint or concern please contact us on instagram @Yettyhairs

  Email: Yettyhairs@hairdresser.net

  We aim to acknowledge and respond to complaints within 48 hours of receipt.

  9 Law and Jurisdiction

  These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England.

  Any dispute, claim or matter arising from or relating to these Terms shall be subject to the jurisdiction of the English courts, subject to any mandatory consumer rights or legal protections that may apply.

  10. Entire Agreement

  These Terms and Conditions constitute the entire agreement between you and Yettyhairs regarding your use of our website and purchase of our products and services.

  They replace any previous or agreements, understandings or arrangements between you and Yettyhairs relating to the same subject matter.

  Any waiver of a provision of these Terms will only be effective if it is made in writing and signed by Yettyhairs.

  11. Contact Us

  If you have any questions regarding these Terms and Conditions, please contact:

  Yettyhairs
  Email: Yettyhairs@hairdresser.net
  Website: www.yettyhairs.com